Hi Amanda,
I just got the fedex tracking information.
Thanks again SO MUCH for your help, advocacy on my behalf and communication. Best online pro-audio purchasing experience ever.
Adam G.
Portland, OR |
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BTW, I would like to thank VK for the wonderful sales assistance, service, and prices. This was my first purchase with you, and it won't be my last. I only wish I'd discovered you years ago!
Anthony T
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Hey Alex -
That eq arrived yesterday, and I used it at a gig last night. Thanks for your help with it. Best live sound I've ever had. Kick arse.
Talk to you soon!
xxoo
Brian, St. Paul, MN
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Jeff (Ehrenberg)-
I received the Helios and API 527's. The Helios sound insane with a 414 and acoustic guitar. What a difference!
Sean H
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Thanks for all your help and the great service. I work for a manufacturer in the industry, but you guys are not only where I like to shop, but also where I send my friends who need high end gear. It’s always nice to see someone still cares about high end products and customer service.
Erik K,
Henderson, Colorado
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Thanks Amanda. I have received them and will get them shipped back later this week.
Ryan, Thanks so much for the fantastic service and support. You guys are fantastic to work with... you have a customer for life.
Mark P.
Lancaster PA |
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Peter, outstanding. Thank you very much.
A purchase of this amount is a significant amount of money for us and spending it with a company that I found on the net and have no prior experience with can be worrisome. Obviously the monitors haven't arrived so I don't know what happens in the unlikely case that something goes wrong between shipping and arrival but you have been so helpful and provided such fast and excellent service that I'll be comng back to you whenever I'm looking for new gear in the future. Thanks again for your help, it's been much appreciated.
Kevin |
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Hello Amanda, I appreciate everything you and Alex have done. I managed to solve the problem, so I don't have to send anything back.
The gear is amazing but the reason I'll buy more from you guys in the future is because of your customer service. Alex really pointed me to the right gear for me and I'm am really happy about these pieces, but what I'm amazed about is his follow up after the sale. Alex has called and emailed several times just to make sure the problem got solved. Then you called with a friendly, unburdened tone of voice and left a reassuring message about your solution. You guys are awesome!
thank you,
Dennis R
Peoria, AZ |
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Thanks Rebecca, you guys are great. i'm gonna purchase all my gear with you guys.you guys are like my new one stop shop.thanks for all your help!
Kenneth H.
Ludowici, GA |
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I had a very nice business with Mrs. Akane Nakamura.
Her response was very quick and polite.
When I need to purchase gear in the future, I will shop from Mrs.Akane at Vintage King.
Thank you again.
Susumu Arasaki
Japan |
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Again, I appreciate the price reductions...Sweetwater doesn't exactly do that...
Take care,
Bill |
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I must say this was a good experience for me. Jeffery Ehrenberg was my sales representative and he was just great to work with. He was very positive, helpful and knew the product lines very well. I will definitely be coming back to VK when I can afford it again!
Thank You!
Mike H
Thornton, CO |
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Hey Mike,
Just wanted to say that I was very happy with Darrin Fendley’s handling of my console sale / purchasing of new setup. It was very complicated and he was great - knowledgable, responsive, smart. You got a good one there.
Thanks also for the example you set for running an honest, service oriented business in the midst of this environment of spin, hype, half-truths and deception.
Keep it up brother!
Doug Mcbride/Chicago |
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Hi Jeff (Leibovich)!
First of all, I would like to thank you for the great treatment and good advice. I received the API Lunchbox + 2 512c, and it sounds great, just as expected.
Thanks,
Yohay - Israel |
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Amanda
yes, fantastic service and prompt delivery!!!
will be shopping with you again for sure
many thanks
Simon K
United Kingdom |
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Please tell Ryan that I said, "Thank you very much..." for the great service and the discount! As I mentioned to him, as we expand this new facility, I will give you guys first chance at our business. I have been a Full Compass customer for many years, but with the warm reception and considerate discount, Vintage King, Detroit, has moved into first place for our future orders.
Thank you again for your note!
William M
North Carolina |
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Although I haven’t had a chance to turn it on…I have played with all of the knobs and switches…
I wanted to reach out to you all and say what a great pleasure it is, in this day and age, to do business with such a professional and consumer-centric organization. you run a great organization in a increasingly difficult-to-satisfy world.
I really appreciate all the hard work you put in to help me in my anal-retentive struggle to get the best out of my equipment.
I know we have more business together down the road. Never hesitate to use me as a reference. you run a great organization in a increasingly difficult-to-satisfy world.
I have great respect for what you have accomplished and continue to do so on a daily basis.
My best to you all and talk to you soon!!
LG, Texas |
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Hi Jeff (Ehrenberg),
I got the U47. Picked it up at FedEx on Friday actually. As you already know it sounds great, and I’m very happy. Knowing I have a fully recapped, clean unit is a real comfort. I want to thank you for great service. Your willingness to help me out was great. :)
Again, I’m very happy!!! I will definitely turn to Vintageking in the future.
Narve. |
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Howdy Mike,
My name is Matt Heck and I purchased a Neumann U48 from Vintage King last week. I am writing to let you know what a fantastic experience I had with Ryan McGuire.
I have worked with Ryan before to purchase new products like UA reissue units and K&H monitors, but this was the first time I was considering spending a fairly large sum on a vintage item. In fact, I initially contacted Ryan about trading a couple of microphones and applying them towards a “replica brand" U48, and was just asking a couple of questions about the vintage 48's on your site.
Ryan very graciously offered to send them both for me to demo. When I expressed some trepidation about having two expensive mics in my care, Ryan offered to take them into the studio, put them through the paces, and report back with pertinent details. After doing exactly that, we had a discussion about the potential applications, and decided on the best candidate. Ryan also noticed a couple of issues with the mic that needed some attention, and he had one of
your techs resolve the matters before shipping.
As I was still uncertain about spending twelve thousand dollars on a mic, I was hoping to be able to hear one of a “replica brand's" U48 offerings. We agreed that it needed to be a 48, and not a 47 to insure an “apples to apples” comparison. Ryan went through great lengths to procure a Tele 48 from your LA location. When the mic arrived with some shipping damage, he quickly generated shipping documentation and contacted service in Connecticut to arrange for a hasty repair, generously allowing me to hang on to the vintage 48 in the interim. Naturally, I accused him of trying to get me attached to it :).
Ryan was also extremely flexible in dealing with my indecision on a couple of trade items. First, he allowed me to return an RCA 77dx I had purchased from VK in June at full value to apply towards the trade. Second, he accommodated my change of heart on one of my trade in items - I had sent my 2-LA-2 to be part of the trade. It had already been photographed and was posted to the web site. He kindly removed it while I was trying to decide if I couldn't live without it.
I apologize for the length of this note, but I suppose it reflects the length of time it took for all the details of this transaction to be finalized. Even though it must have required a good deal of Ryan's time, he was always gracious and solution oriented - a true gentleman.
I know Vintage King has much larger clients, but I doubt you have any that are more satisfied.
Warmest Regards,
Matt Heck
Austin, TX |
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Dear Mike,
I just want to thank you for your advises on the:
1. Shadow Hills Mastering Compressor: I can't take it out from my master bus chain, knowing that I bought it to use in my mastering room!!!! Please advise??
2. AEA R88 Microphone: what an amazing mic on strings!!!!
3. Antelope 10 M & Trinity: why spend money on expensive converters when the antelope can do the job, its like Mono/Stereo A-B comparison, GREAT...
4. ELAM 251, No comment... Its my number 1 mic specially on female vocals..
5. Lexicon PCM 96: this is a real Lexicon... Finally
6. Barefoot Sound MM 27: What you hear is what you get.
7. Eventide H-8000: its not easy to use BUT ... Its the FX factory...
Best,
Jean-Marie Riachi
JMR Productions & Publishing
28th Street, Rue des Oliviers, Rabieh, Lebanon
T +961 4 522111 M +961 3 884455 F +961 3 808331
www.jmr-productions.com | www.oreole.com |
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Thank you so much Alex!
I am copying Clint on this email, as he is in charge of organizing the purchase of the equipment. I will keep Vintage King Audio in mind whenever specifying a piece of equipment in the future, as the customer service is amazing.
Thanks again!
Jonathan Brothers, Acoustical Consultant
Eilar Associates, Inc. |
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Dear Jacob,
Of course it was worth the wait! the mic is like expected. Vintage mics are my first choice, I'm always looking in your "used & vintage" section, also for preamps. I've appreciate the gift that I've found in the pakage!
I really want to thank you for your interest.
see you for the next deal!
Best Regards,
Andrea T |
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Hello (Jeff Leibovich),
Get my order today, very good.
thank you, come back to you soon.
-Yang- |
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Peter,
You are the man. about 2 hours after the drive showed up, so did the first round of stuff from you guys. I seriously can't thank you enough man. Sontec should be in tomorrow and I start this record that is both financing this purchase and necessitating it on saturday
:-)
i'm gonna start calling you santa
bb |
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| Alex
Wow you guys rule! Once again many thanks, your actions and attitude got you a customer for life.
Cheers,
One very happy Jeremy |
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Mike, you are a very nice guy and you do your job so well that you become a friend with your clients!
Thank you for the good advise that you always give me! When economy picks up I will start buying more gear from you!
Victor M, Miami, FL |
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Jeff (Leibovich),
That sounds great, let's proceed with the API 500VPR 10 slot. Are you still doing the 8 modules/free rack deal?
Same billing and shipping please.
Thanks Jeff, it's always a pleasure dealing with you.
Markus - Canada |
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Mike,
I just wanted to let you know that I have had a fantastic experience dealing with Rebecca Smith through this whole 8816 thing being sent back to Neve for repair. She has updated me frequently, she has checked in on status often, and she has been a huge help. I just wanted to let you know that as I hear you are her supervisor/boss. Thanks so much and I hope all is well.
Stephen F |
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Jeff (Leibovich),
Elop has just been racked in the studio…what a beauty!
I’d like to thank you for your excellent service and support, you’ve been very kind and patient with me, I really appreciate it.
With no doubt I’ll keep on buying gear from you and recommend your great service.
All the best
JP |
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| Alex!
thanks so much for letting me in on some of your recording secrets. i don't know that i would've come up with your idea for back up vox! i suppose that's the sort of stuff that comes to ya after however many years you've been at it.
i hope you won't mind indulging me further when i get in to other territories such as drums...
take care.
ian |
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Hi Darrin
Thank you for amazing service, look forward doing business with you
again. Gear is unfortunately a thing you can never get enough off :)
All the best :)
Benjamin, Faroe Islands |
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Jeff (Ehrenberg),
What a truly positive experience dealing with you/Vintage King. Attached is a copy of the mail tracking and insurance info for you!
See you on the next project!
Thanks again,
Will D |
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| Thanks Mike!
I'll let you know on when the SSL G+ we bought from you arrives, Kamm your shipping manager has been great and we are looking to install the first week of February.
Best-
Chris Davie
Sr. VP & Director of Operations
SAE Institute USA |
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Hey Jeff, everything is going great.. all the mics, the pre and the compressor sound amazing and we're totally happy. Thank you so much for taking such good care of us !! happy new year brother
Dan B, Baltimore |
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Thanks Vintage
Goods came in so quick and in perfect time & thanks for the value. The eqs are in and sound great.
Cheers and Happy New Year
Peter D, Australia |
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Wow barefoots sound great never heard a monitor like them - plenty loud can't imagine what the mm27's sound like. craftsmanship is impeccable. tell Amanda thanks for her help and pro attitude
Doug T
Oklahoma
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Jeff (Leibovich),
I have the mics. They are a thing of beauty. Can't wait to try them out.
Thanks again for your help and excellent customer service.
cheers
Dan |
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Hi Ryan!
Hey, I want to thank you for the wonderful service you’ve given me this year (which is almost over); it’s been a real pleasure working with you! You’re always well informed, professional, courteous and efficient, not to mention you always take good care of me.
So, I’m wishing you a Merry Christmas and a healthy, happy and prosperous 2010. Man, it just doesn’t look right, 2010… Anyway, I look forward to more dealings with you next year.
Thanks again, bud, I really do appreciate all you’ve done for me!!!
Also, best to the entire VK team --- you guys/gals get top marks across the board…!
Best from SF,
Kev |
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Hello Peter,
The Antelope Trinity and 10M are now installed. Howie (Weinberg) is really happy with the sound! Thanks for hooking us up.
Cheers,
Matt/Masterdisk NYC |
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| Hi there Darrin,
nice to hear from you the comps are great it all came in fine the packaging was very good and im really happy with the service thank you for your time and help i look forward to some new purchases in the new year so ill give you a call..
All the best and have a happy new year..
Oz |
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dood the wunder pafour is great! used on some vocals the other day with a 57! sounded great!!
Matt
P.S I've been REALLY happy with VK service. thanks! |
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Hi Jeff (Leibovich),
As usual you and Mike are The Best! Loving my Dangerous Buss2 LT..... Thanks to you both!
Regards,
Gino |
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Hey Guys!
Just wanted to thank you for the awesome 1176F! It sounds better than my friend's rev D (so throw that myth out the window... ) You guys rock!
Ryan H, Los Angeles |
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The Avedis MA5 we got from you guys is outstanding!
Eric |
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Great stuff! I've been clocking an 002 unit to it by SPDIF and using it as my AD front end (I have an SPL channel one and a True Systems P-solo that feed it). I have been very pleased with the solid, clear sound and how it is sitting in the mix. Thanks again for your speedy service. Now I just wish my 002 had word clock i/o!
David W, Alabama |
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Jeff (Leibovich),
Thank you for responding so promptly with your proposed scenarios. I'm a bit frustrated, yes, but you have pretty much won gold for customer service. I'll wait to hear back.
Thanks,
Chris, Canada |
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Ryan,
Thanks for all of your help throughout the year. The gear you've recommended to me has really made a wonderful impact in the sound and tone of my recordings. A Happy and Healthy New Year to you and yours.
Kind regards,
Jeff F, Chicago |
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Jeff (Leibovich), I got the Avalon yesterday, thanks! Everything looks great so far and you guys did a great job of checking and packaging a piece of gear that was used.
Thanks again and all the best to you!
Danny O. |
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Hey jeff just received the avedis ma5 and the api lunchbox. I had it setup in just minutes! Thanx! You were not kidding bout it having a big sound. I plugged in my bass guitar and wow! Jeez its really transparent. The next thing to get is mojave ma 200 hopefully soon. I will keep u posted, thanx again.
Ed |
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Merry Christmas Darrin and thank you very much for everything you've done for me. I received all the items today from my friend of Princeton and I'm going to check everything out in the week end, just to be sure there are no problems. I am really happy and excited and I'll let you know how much I will appreciate the results in the recording session. I hope I can count on you for the future!
Happy new year in advance. Bye.
Francesco |
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Hi Ryan,
I couldn't thank you more for your quick great service.
The Bricasti M7 just came in time so i can use it for the new Herbie Hancock album.
Much Appreciated!
Helik Hadar |
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Mike i really thank you for all your service, the Neve modules sound exquisite!
Juan Antonio Paez, Cubo Estudio |
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| Dear Mike,
Just to thank you for the AMAZING Retro 176, the vocals on is wawwwwwwwww!
Cheers
Jean Marie Riachi, Lebanon |
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| Hi,
That was fast! :)
I want to say thanks again to the vintage king team. My three orders with you were perfect in price, communication and speed.
Kind Regards,
Jeronimo |
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My experience of working with Vintage King was nothing short of first-rate. The ability to have candid dialogue was extremely important to me, and it was very helpful to cut right through sales rhetoric. It was extraordinarily comforting to know that I could pick-up the phone day or night and get honest answers in a timely fashion. As you can see from the pic, Vintage King products hold a premium position in our music control room.
John Murray
Chair, Recording Arts
Flashpoint, The Academy of Media Arts and Sciences |
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Hi Mike!
I've been having a ball with the Shadow Hills Mastering Compressor and the LaChapell mic pre you sold me! My mixes have been improved 100 percent due to these two pieces. Thank you so much for the guidance and letting me demo these guys!
Jody B, Virginia |
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Mike and Jeff, I know you have been very nice to us , and very responsible... Actually, one of the person in this industry mentioned to us: you will have problems of different kinds with all dealers, except Mike N of Vintage King.... My pleasure & luck to know you both!
Bella |
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Hello Jeff,
Everything is working perfekt and as you see of the picture they have found them self a new home :) very happy for the good service!!
Thanks and Best Regards,
Eldar |
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So I got the unit yesterday in the morning. I used it all day and the thing is KILLER. It's just so nice. Tell your guys at the shop that they did an excellent job putting everything together!
Also, it is ULTRA clean. No hums no nothing: just the sound of neve compression SMEARED all over! Good shit!
Again, the new unit is great. I'm very happy with the job you guys did. It was worth the wait. Very clean job - and thats coming from a guy who went to art school!
Pleasure doing business with you.
Ivan B, Washington, DC |
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Thanks so much Ryan!! You have really been great to work with, and I plan on using you for all my future gear purchases. You have been honest, fair, and absolutely wonderful to work with, and as a result I will always come to you first for all my gear needs.
Thomas H, North Carolina |
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| Yo Rick...they arrived today (Quad Eight 312A)...look beautiful..and great packing job.
Thanks to all of you..look forward to dealing again.
Brendon O, Washington |
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Hello Jeff,
I've been meaning to email you and thank you again for all your help with the Mytek converters they worked out great! (ADC/DAC 96) You made the transaction very smooth and I appreciate it!
I'll contact you again after we see how the year is shaping up. Thanks again for your professional service.
Keith M, California |
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Hey Ryan,
Vintage King is by far the greatest music store I had to do with ever! If you don't know, it also seems you have an incredibly good reputation over here in our small country! Just want to let you know :-)
Alexander S, Denmark |
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It sounds great (AK47), I'm very happy with the results. I was emailing to thank you for going the extra mile to resolve this problem. So I really appreciate your knowledge and exceptional customer service skills. U have earned a loyal customer!
Thanx again,
Eddie, Chicago |
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Mike,
I just wanted to take a few minutes and thank you for either initiating, facilitating, or orchestrating the mods / remedy of the 2 Inward Connections Mix 690s.
I understand that these mods cost either or both you and Steve time and money.
I also realize, that this would have not happened without your direct or indirect aptly applied influence.
To be clear, I was a fan of you and Vintage King before.
The great deals, the great service, as well as the blurb on the Producers page, all help me buy right, stretch my dollar, and keep my name out there.
But your performance with this issue, has really cemented things for me.
Suffice it to say, that as long as I'm buying gear, you'll be the one Im buying it from.
Thanks again,
Sean M, Pennsylvania |
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Thank you again, I appreciate your help and VK's awesome customer service - you all are living up to your stellar reputation.
Erin |
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The D-Box is working perfectly and the new cable is too. Fantastic service from you guys... I'll definitely be coming back to VK as soon as my pockets start feeling heavy again.
Best service I get from any pro audio company I've dealt with (and I've dealt with many...).
Sasha, London, England |
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